Privacy Policy

This privacy policy explains how CNN Motor Trading Ltd ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

CNN Motor Trading Ltd is the data controller responsible for your personal data. You can contact us at:

  • Address: Cocklakes Yard, Carlisle, Cumbria, CA4 0BQ
  • Email: [email protected]
  • Telephone: 07575124458

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at [email protected] or by telephone on 07575124458.

What our customers say about us

Our Reviews

I recently bought a van from Nathan and couldn’t be happier with the whole experience. He’s honest, well-organised, and extremely professional throughout the process. The vehicle was delivered right on time, exactly as described, and Nathan kept me updated every step of the way. It's rare to find someone so reliable and genuinely helpful, highly recommended!
— Amir Amini
Had a great experience buying the van from Nathan. He was honest, helpful, and communicated really well throughout the whole process. The van was exactly as described and the sale went smoothly with no hassle. Would happily recommend Nathan to others. Thanks again mate !
— Bartosz Zasadzinski
I had the pleasure of buying a van from CNN Motors today, and I can't say enough great things about the experience — all thanks to Nathan. From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. Nathan was incredibly knowledgeable, patient, and genuinely interested in helping me find the right vehicle for my needs. He answered all my questions without any pressure and made sure I was comfortable with every step of the process. His professionalism and friendly demeanor made a world of difference. What really stood out was his attention to detail and commitment to great customer service — he went above and beyond to ensure I drove away happy and confident in my purchase. If you're in the market for a van (or any vehicle), I highly recommend reaching out to Nathan at CNN Motors. You won’t find a more helpful or trustworthy salesperson. Thanks again, Nathan
— Watson Miller
The process was very easy and smooth with zero issues, I highly recommend coming here if anyone is looking for good reliable vehicles.
— Josh Jackson
Just bought a van from Nathan at CNN motors he had a great choice off vans various ages all in great condition. He took care off all the paperwork which helped. Will definitely be back in future and happy to recommend him to anyone looking to buy a van
— Jonathan Grant
Bought a pickup from Nathan great knowledge good price and best of all no sales pressure cheers Nathan 👍. Colesy
— Peter Cole’s
Excellent service from first enquiry to delivery of the vehicle. Nathan is very professional and extremely helpful. He obviously takes great pride in his company. From my first enquiry he kept me in the loop with updates on my van, videos and pictures. The van was delivered when he said and is immaculate. We are over the moon and would highly recommend CNN Motor Trading Ltd. Thanks Nathan its been a pleasure
— Lesley Rhodes-morrow
Absloutely brilliant service from CNN Motor Trading. Amazing customer service from the start once I got in-touch about the vehicle I had an interest in. Been looking for ages and after seeing this one it looked to be in such good condition I couldn’t turn it down. I got plenty of updates and videos from Nathan of the vehicle that I then put a deposit down on. Top tier service. Will definitely be back for an upgrade in the future
— Kieron Mills
Would highly recommend, Nathan was very helpful and met me at the yard out of hours due to work commitments for viewing and to complete the sale
— Darren Little
Bought a transit custom, traded in my Peugeot partner which Nathan gave me a fair price on. Particularly liked the fact I was given the facts on the van and then given some time and space to have a good look over it at my leisure, and then a decent test drive, not just a 100 meters round the corner but good 15 minutes or so, and could have had longer if I’d wanted but was happy. The vans an absolute beaut, exactly as described on the initial ad, and Nathan was polite, informative and honest, I’ve got a lot of van for the money! We agreed a price and for ease for me, Nathan agreed to drive an hour to my home later on that evening with the van on a trailer, pick up my part ex and complete the paperwork/transaction with him at the time of drop off. Cannot fault, top level service and already recommended him on to family, will definitely use again!!!
— Dave Horky
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